You can delete your Grilled Cheese account and the data tied to it at any time. You do not need to ask us first, you do not need an active subscription, and you do not need to be able to sign in.
From the app
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Open Grilled Cheese and go to Settings.
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Choose Account, then Delete account.
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Confirm. You are signed out on every device straight away.
From the web
Sign in at https://grilledcheese.app and go to Settings → Account → Delete account. It is the same deletion and the same result.
If you cannot sign in
Losing access to your account does not cost you the right to have it erased. Write to [email protected] from the email address on the account, or tell us the handle, and we will verify what we can and delete it for you.
What is deleted
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Your profile and every identity on the account: display names, handles, bio, avatar and header images.
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Your posts, replies, media and drafts, and anything you uploaded.
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Your encrypted conversations. We never hold the keys to these, so what is stored is unreadable ciphertext, and it goes with the account.
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Your follows, followers, lists, blocks and mutes.
What we keep, and why
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Moderation and safety records, including reports made about your account. Erasing these would let a banned account return by deleting itself.
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Anything we are legally required to retain, for as long as we are required to retain it.
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Counts and statistics that no longer identify you, such as how many accounts posted on a given day.
Content that has already left our servers
Grilled Cheese is part of a federated network. Posts you made publicly may already have been copied to other servers, which we do not control and cannot compel. We stop serving your content and we tell the servers we federate with that the account is gone — most honour that — but a copy someone else already holds is beyond our reach.
This is true of every federated network. It is worth knowing before you delete rather than after.
How long it takes
Your account is disabled the moment you confirm, and can no longer be used to sign in. Your content stops being served straight away. Derived data such as search indexes and analytics is purged within 90 days.
Backups age out on their own schedule, so a deleted account may persist in an encrypted backup for a short period after erasure. Nothing is restored from a backup into the live service.
Related
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Privacy Policy — what we collect and why.